How can we help?
Delete your Bhaada account & data
To request deletion of your Bhaada account and associated data (customer app Bhaada – Move Cargo Easily or driver app Bhaada Buddy), email support@bhaada.in from your registered email, or include your registered phone number, using the subject line “Account Deletion Request”. You can also request deletion from the app: Profile → Delete Account. We verify the request and complete it within 7 business days.
What gets deleted
Your profile, saved addresses, uploaded documents/KYC images, and device/notification tokens are permanently removed from active systems.
What we retain, and why
Completed trip and payment records are retained for as long as necessary to provide our services and as required by law. After the retention period, we securely dispose of this data. It is kept solely for legal, accounting, and fraud-prevention purposes and is not used for any other purpose after your account is deleted.
FAQ by category
Booking
Can I edit after booking?
Limited edits before pickup—vehicle and stops may be adjusted once.
How do multi-stop charges work?
Each stop adds distance/time; fare updates before you confirm.
Payment
Which modes are supported?
UPI, cards, and wallet—business accounts can request invoicing.
Tracking
Map not updating?
Toggle GPS permissions; if stuck, ping support with trip ID.
Driver
Document rejected?
Re-upload clear scans; our ops team reviews within 24–48h.
Account
Delete my data?
Email support@bhaada.in with subject “Account Deletion Request”. See Delete your Bhaada account & data on this page for the full steps.
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